1- How to use Sofred App
Please watch the video for the full introduction.
2- How do I know the prices?
For vehicles specific prices please scan the QR code of the vehicle or press on the icon to see the vehicles card which contain the prices details.
3- I started the ride but the Sofred does not work.
Please make sure you push by one feet to more than 5 km/h and then press the accelerator.
4- How do I add credit to my account?
We have three ways to add credit:
1- Via My Wallet page in the Sofred App.
2- Bank transfer, please contact us via WhatsApp or call to get the details.
3- Cash in sales points:
Nizwa: Nizwa Cafe
Sur: AlHawsh restaurant, Brew oz cafe
5- Can I use one phone to start multiple Rides?
Yes sure, you can start up to 5 rides using one phone. After starting the first ride, please use the “Add ride” Botton on the bottom of the app.
More FAQs
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Please check the time indicator in the app after you start the ride.
Also there will be a notification sent to you before the wallet credit runs out.
The ride price will be visible once the ride is ended.
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Yes sure, you can fide it in the subscription page in the app. Please select where would you like to use and see the available subscriptions.